RETURN POLICY: All Sales are Final!
If there are any issues with your package please contact me through email [email protected]
ALL PLUSHIES ARE MADE TO ORDER
Please allow 1-4 weeks for your plushie to be made!
***Please allow 1-5 business days processing time before your order is shipped out to your home!
How long does it take for my plushie to be done?
Although your order might be a little plushie I'll be fulfilling orders from oldest to newest! Please allow 1-4 weeks for me to make your plushie(s)!
How long does shipping take?
Every order will be shipped within 1-5 business days. For domestic orders it typically takes 4-5 business days to arrive.
Why is my package delayed?
USPS may occasionally have delays in delivery. I'm NOT responsible for any delays on USPS' part. I advise you to contact your local USPS directly and get information about your package!
Do you ship internationally?
cozythingzz is based in the US and currently does not ship internationally.
I accidentally put the wrong address, what should I do?
Immediately inform me through email, [email protected]. You have 24 hours from the time you made the order to let me know, otherwise, there’s no further action that can be done.
Wrong product/s sent?
If you received the wrong item/s by mistake, email cozythingzz. Send proof of your order, and information, and a picture of the item/s you received. I will gladly assist you!
Package sent back?
Make sure to provide a COMPLETE and VALID address, don’t forget your house/apt/unit/etc. cozythingzz is NOT responsible for lost packages.
By placing an order with me, you agree to these policies.
Have any questions or doubts? Email me, [email protected]